I enjoyed attending and being on a shop owner discussion panel. Topics included the technician shortage, operational costs, technology advances and how the different areas of the industry can work together to raise the bar for the auto industry and consumers. An industry that can seem siloed. There was lots of input and questions from the audience.
My takeaways were: 1) It starts with us as business owners. Don’t wait for someone else to do something. Be the change you want. 2) Being an example of professionalism each day guides us to make better business decisions to serve our team, customers, community and the auto industry. 3) Connect with other good people in the industry for guidance and support.
Doing these things causes what I call a Ripple Effect. Customers (who are parents) see us as the professionals we are and see the auto industry as a viable career option for their children. Getting involved with schools and associations and the ripple effect continues, bettering the industry by changing an outdated perception. Doing our part to show the auto industry as a high tech industry is rewarding and fulfilling. Learn more by watching weekly Biz/Leadership Lives in 15-Minutes on Tuesdays. Reminder link here.