There are so many areas of business to focus on as owners. Having a purpose of why you do what you do is key. The trades need more owners stepping up to be an example of professionalism. The auto industry is no exception. Be an example to your team customers and community. They are looking to you to be a resource.
The ripple effect helps to create better relationships in the industry. The industry can seem siloed because we look at it from our own perspective or vantage. Can you see the industry from a shop owner’s, association, and a supplier’s view? Give it a try.