Most owners and leaders are so busy with the day to day of their business, it leaves little time to work on their business. I get it because it happened to Tony and me in the early years of owning our shop. No words of wisdom suddenly made us see the light. We were simply …
I understand why most auto shop owners start with the doing. Most are used to getting things down. As vehicles come into your shop, getting them serviced / repaired and back to your customers efficiently as possible is key to business success. The more you understand what tools work best for a job and how …
Most shop owners start with grit, drive and determination to build their dream. Doing it all and working long hours, believing that once they reach a certain level in business the day to day will become easier. The challenge is the habits created early on stop serving you, your team and your business. These habits, …
The day we open our business we start wearing many hats, making it easy to get caught up in our daily responsibilities. Focusing on leadership can be difficult when faced with the day to day challenges of operating a business. The top three challenges I hear from business owners are Hiring Delegating Accountability Business owners …
Just as babies need to crawl before they walk, businesses need to survive before they thrive. Keeping this in mind during a crisis is key to staying focused on the bigger picture. Whether it is a local or global crisis it is important to understand where your thoughts are at, to best serve your business …
When business and life are good, leadership seems easy. When business or life is challenging leadership is more vital than ever. We are living in a time of VUCA, a concept that originated decades ago with students at the U.S. Army War College. It has been recently used in business management and leadership training. This …
The number one challenge small business owners tell me they face today is finding good help. I hear it from all areas of the country. People are looking for the answers, tips, tactics and all the advice they can get. Many are looking for the secret to a better team. Their challenges are similar. Not …
Keep It Simple Small business owner have a lot to focus on. Here’s a way to keep it simple. Each year I choose a word that represents what I will focus on that year. This year it’s “Self-Care.” I’m not big on resolutions defined as (To start or stop doing something) Understand, I thrive on …
The Debate This is a topic I often have with business owners. It can be a controversial topic because it can feel personal. Some will say it can work and others will say it can’t. I say it depends. It depends on your mindset going into the working relationship. As a result you or …
Whether you’re a new business owner or have been a business owner for decades there are lessons to be learned at each of the 5 stages of business. The key word being learned. While most owners look for ways to be more profitable, profitability is only one part of achieving a healthy business. A healthy business is one that …
I had some recent conversations with small business owners. All looking for ways to improve an area of their business. The conversations had to do with Sales, Profits, Processes, Customers or Teams. I thought it was interesting, how the conversations and questions came back to teams. The fact is you can’t grow your business alone …
I had a conversation with a client recently and they realized that they had positioned their company has a hero. They are simple the best at everything including team, warranty, quality, the list went on and on about themselves. How does a shop appear to a customer when you position your business at a hero? …