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People Leadership

How Does Working With Family Work?

How Does Working With Family Work?

The Debate This is a topic I often have with business owners. It can be a controversial topic because it can feel personal. Some will say it can work and others will say it can’t. I say it depends.  It depends on your mindset going into the working relationship.   As a result you or …

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10 Business Lessons I’ve Learned

10 Business Lessons I've Learned

Whether you’re a new business owner or have been a business owner for decades there are lessons to be learned at each of the 5 stages of business. The key word being learned. While most owners look for ways to be more profitable, profitability is only one part of achieving a healthy business. A healthy business is one that …

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It’s Not Your Fault Until It Is

Small Business Owner Questions Culture

I had some recent conversations with small business owners. All looking for ways to improve an area of their business. The conversations had to do with Sales, Profits, Processes, Customers or Teams. I thought it was interesting, how the conversations and questions came back to teams. The fact is you can’t grow your business alone …

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The Ripple Effect of Professionalism

The Ripple Effect of Professionalism

Trade Industry Silo I’ve been in the trade industry for over twenty years. As an automotive shop owner and a coach, I’ve spoken with hundreds of people in the trade industry frustrated over the following. These men and women are business owners, technicians, vendors, suppliers, or are part of the training and educations space such …

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Business Coach, Consultant or Trainer? How to Choose

Coach Consultant or Trainer

There is more to building, operating and growing a business than most new business owners realize. When a “doer” becomes a business owner, many find themselves in unfamiliar territory. Their skillsets and experience lie in the doing or production. In most cases they were known as the best in their field before they became an …

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How Do You Define Success?

How do you define success?

For years society told us success is something to achieve, tying it to money, fame, or even a lifestyle. In business, it’s a goal or number to measure performance. In our personal life, it may be having a family, dream home, vacation or vehicle.   These achievements or milestones will spark moments of happiness. We …

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We’re Capable of More Than We Realize

Women Leaders in the Auto Service Industry

Women Leaders in the Automotive Aftermarket When Jody Devere, asked for my thoughts on developing women leaders in the aftermarket, I was happy to contribute because Jody is someone who I’ve respected for years. Women in male-dominated industries can go unnoticed. Not be recognized for their contributions and results. In many cases, it’s simply because …

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Women In Auto Care Winter Conference 2018

Women in Auto Care

Facilitated Round Table Discussion Location: Scottsdale, AZ This was an amazing event! Great to be with 150 women in the automotive aftermarket.  Breaking down into small groups,  as shop owners we shared what’s working tips on hiring, culture, and leadership. Being with like-minded owners who want to best serve their team, customers, community, and industry …

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